Orders are sent out Monday - Friday.
UK orders are sent Royal Mail Second Class as standard and usually take 2-3 days to arrive. First Class Tracked options are available.
International orders (outside of the UK) may be subject to import duties on arrival. Unfortunately we cannot reimburse for these. If it is not possible for you to pay these, please reject the package & it will be returned to us for a refund.
Orders to Europe / USA / Canada / Australia are sent via Royal Mail International Standard and usually take around 1-2 weeks to arrive but can occasionally take up to a month. Tracked options are available.
If packages are sent untracked we are unable to take any responsibility for lost parcels. Please contact us before ordering if you have any other questions.
We offer refunds on full price items returned to us in as new condition within 14 days of receipt. We do not offer exchanges - if you require an alternative size, please place a new order and return the item for a refund.
All costs incurred by the return are the responsibility of the returnee, unless a wrong item was sent. Please ensure to send items back via a tracked service.